Shipping policy

Shipping Policy 

Thank you for shopping with us. Below are the terms and conditions that constitute our Shipping Policy for orders within the United Kingdom.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been dispatched, you will receive a confirmation email with tracking details.

Shipping Rates & Delivery Estimates

We offer the following shipping options within the UK:

  • Standard Shipping: 3–5 business days — £3.99

  • Express Shipping: 1–2 business days — £6.99

  • Free Shipping: Available on orders over £50 (3–5 business days)

Delivery times are estimates and may vary depending on your location and courier delays.

Shipping Carriers

We use reliable UK courier services such as Royal Mail, Evri, and DPD to deliver your orders.

Shipment Confirmation & Tracking

Once your order has been shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Shipping Restrictions

We currently ship only within the United Kingdom. We do not deliver to PO Box or BFPO addresses.

Delays

While we aim to deliver your order on time, delays may occur due to factors beyond our control, such as weather conditions, courier issues, or high demand periods.

Lost or Damaged Items

If your order is lost or arrives damaged, please contact us within 48 hours of delivery. We will work with the courier to resolve the issue and provide a replacement or refund where applicable.

Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us

If you have any questions about shipping, please contact us at:
Email: your@email.com